“However, nothing happens overnight. It will take time for some of our initiatives to scale and move the needle, but the initial customer reaction and merchant demand for our new innovations has been encouraging. 2024 is going to be a transition year, focused on execution to position the business for long-term success. Our clear goal is to reshape the company to accelerate profitable growth and margin expansion in the years ahead.” - PayPal CEO Alex Chriss, Q4 2023 earnings call In my original deep-dive of PayPal published on 30 November 2023, I highlighted the significant challenges that had ...
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